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Frequently Asked Questions
(FAQ)
Welcome to our Frequently Asked Questions page! Here, we've compiled answers to some of the most common inquiries we receive. Whether you're looking for information about our services, or anything else, we're here to help. If you don't find the answer you're looking for, feel free to reach to us directly!
General Questions
Q: What services does OW Elite Health Services provide?
A: We offer a variety of professional health and administrative services including:
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DOT & Non-DOT Drug Screenings
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Alcohol Testing
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DNA Paternity Testing
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Fingerprinting
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Notary Services
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CPR Training
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Auxiliary Services
Drug & Alcohol Testing
Q: What is he difference between DOT and Non-DOT drug testing?
A: DOT drug testing is federally regulated and required for employees in safety-sensitive positions, such as commercial drivers. Non-DOT testing is for employers or individuals outside of federal regulation who need drug screening for personal or professional reasons.
Q: Do I need an appointment for a drug or alcohol test?
A: While walk-ins may be accepted, we recommend scheduling an appointment to ensure timely service.
Q: What substances are tested in a standard drug screening?
A: Our standard panel typically includes marijuana, cocaine, opiates, amphetamines, and PCP. Additional panels are available upon requests.
Fingerprinting
Q: What types of fingerprinting do you offer?
A: We offer both ink and digital fingerprinting for employment, background checks, licensing, and other purposes.
Q: What should I bring for a fingerprinting appointment?
A: A valid government-issued photo ID and any require forms or authorization codes.
Notary Services
Q: Do I need an appointment for notary services?
A: Appointments are preferred, but we also accept walk-ins when available.
Q: What documents can be notarize?
We notarize a variety of legal documents including affidavits, power of attorney, contracts, and more.
COVID-19 Testing
What types of COVID-19 tests do you offer?
A: We offer both rapid antigen and PCR COVID-19 testing.
Q: How soon will I get my results?
A: Rapid test results are typically available within 15-30 minutes. PCR results may take 24-72 hours, depending on lab processing.
DNA Paternity Testing
Q: Is DNA paternity testing legally admissible in court?
Yes, we offer court-admissible DNA testing as well as peace-of-mind testing options.
Q: How accurate is the DNA test?
A: DNA paternity tests are over 99.99% accurate in determining paternity.
CPR Training
Q: What CPR certifications do you offer?
We offer certification for individuals and professionals including BLS (Basic Life Support), Heartsaver and Pediatric CPR through accredited programs.
Q: How long is the CPR training course?
A: Most courses range from 2 to 4 hours, depending on the level of training.
Auxiliary Services
Q: What are your auxiliary services?
A: Auxiliary services may include printing, faxing, laminating, emailing, and scanning documents and other support services. Please contact us directly for a full list.
Q: How can I schedule an appointment or get more information?
A: You can reach us via phone, email, or through our website's booking portal. We're happy to assist with any questions or special requests.
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